How Nominees Can Claim NPS After Death: Step-by-Step Guide

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As per the PFRDA exit guidelines, Nominee / Claimant can settle the eNPS death claim through NPS Trust. The Nominee / Claimant is required to follow below steps:

a) Nominee/Claimant has to get a Bank's KYC Confirmation (Bank Certificate) on bank's letterhead containing the photo and signature of the Nominee/Claimant. The Nominee / Claimant needs to obtain this certificate from his/her Bank.
b) The Bank's letter needs to be signed with seal by the designated bank official where Nominee / Claimant has the bank account and where Nominee / Claimant would like to receive the lump sum and/ or annuity and submit the same to NPS Trust.
c) Nominee/Claimant is required submit duly filled-up Death Withdrawal Form alongwith supporting documents such as [such as Death Certificate, KYC Documents (Id Proof & Address Proof) and other required documents]. The Death Withdrawal Form is available on CRA website www.npscra.nsdl.co.in. under Forms Section. or click here
d) The above mentioned documents for all the Nominees/Claimants are required to be submitted to NPS Trust at below address:

Exits and Withdrawals Department
National Pension System Trust,
Tower B, B-302,Third Floor, World Trade Center,
Nauroji Nagar, New Delhi-110029
Tel:  +91 11 4720 7732

e) Post receipt of duly verified documents in the manner as given above, NPS Trust will authorise the withdrawal request after due diligence and after satisfying themselves about the veracity of the claim.

Alternatively, Nominee / Claimant can also process death claim by utilizing the services any Bank Point of Presence (Bank POP). Nominee / Claimant need to approach any Bank POP and submit the Death Withdrawal Form along with supporting documents. Bank POP will process the death claim in the CRA System after due diligence and after satisfying themselves about the veracity of the claim, by shifting PRAN from eNPS to Bank POP. The List of Bank POP / POP-SP is available on CRA website https://www.npscra.nsdl.co.in/pop-sp.php


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